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Seating Layout Services - Field Partners
Seating layout prefers to receive architectural drawings in AutoCAD format, via email. Please send the drawing along with the applicable request form to your Project Coordinator.Your Project Coordinator will review and act upon project informat...Submittals - Field Partners
Irwin Seating Company provides product submittals upon request with the Project Coordinator. The fixed seating submittal is a 4 -5 page document designed to provide details for the various chair components and accessories / options specified on...Change Orders & Cancellation Policy - Field Partners
Pre-production change order process: When Irwin receives a request for order changes, via fax, phone, marked up layout, etc, prior to entering an order into production, we will send a Change Order form or request a revised purchase order/chang...Storage Policy - Field Partners
Invoices / Terms - Field Partners
Invoices & Terms:Your invoice will be sent the next business day after shipment. Our payment terms are 1% 10, Net 30, unless contractually different. Irwin Seating Company expects prompt payment and encourages payment within the discount pe...Close Out Documents - Field Partners
Upon request, Irwin Seating Company will provide close-out documentation in the form of a five year limited warranty for indoor projects and a one year warranty for outdoor projects. Copies of our warranties can be found and downloaded in the d...Installation - Field Partners
Installation is a bridge between Irwin Seating Company and the general contractor / owner and a proper installation is often a "make-or-break" step in the value stream. The following list represents responsibilities of the installation field pa...Installation Instructions - Field Partners
Installation instructions for most of our products can be found on the Resources / Installation Instructions page of this web site. They are all Adobe Acrobat (pdf) files. Some low volume or custom products may have installation instructions se...Back-Charge Authorization - Field Partners
Irwin Seating strives for 100% customer satisfaction. To accomplish this it is essential for the entire value chain to work together, this includes our installation partners. Installation crews play a critical role in the process of a fixed or ...
Fixed Seating Critical Dates - Field Partners